I have not had a single problem.

I’m in my 10th month of a 12 month unlimited package. There are various package options which all cover different body parts for an unlimited number of times. This enables you to customize the best package for you. I have had an extremely positive experience. Over the 10 months I have seen high turnover among the technicians, but it feels as if they’ve all received the same training and from a customer experience, the service levels have been consistent. Everyone has been very polite & friendly. The rooms are clean, they are always on schedule and the appointments are efficient. Despite being a regular, they remind me about the rules before & after every appointment to ensure I won’t damage my skin (no working out or hot showers within x hours, no sun exposure within x days, etc). I have not had a single problem. I appreciate the reminders because it is easy to forget, particularly because something may be more relevant in summer vs winter.

Tips:
Schedule your next appointment before leaving the office after each appointment. They are very busy & it’s hard to get them on the phone sometimes.

Think about when you are starting a treatment & how much sun that body part will get during that time of year. For example, I’m in a bathing suit most of the summer so I found it difficult not to have any sun exposure on my bikini line for 2 weeks (underarms however were no problem).

FOLLOW their instructions!

Every person’s body has different sensitive zones. Be sure to communicate where are yours before every appointment. With so many clients, they don’t remember, where the laser is more painful for me. Before each appointment I’d point out my sensitive areas (eg, outside of my upper leg is extremely sensitive). This helped them alter their service (eg, slowed down in that area or would reduce the intensity) to improve my experience.

Call them to see if there are any current specials, there’s always something!